VA Worcester Community-Based Outpatient Clinic

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Credit
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Award Year
2023
Project Name
VA Worcester Community-Based Outpatient Clinic
Description
Born from a design-build partnership between architect and contractor, this four-story medical office building is among the newest additions to the University of Massachusetts Chan Medical School Campus. Its design approach is twofold, honoring the service and sacrifice of the nation’s veterans and fitting seamlessly into the campus’ larger context. The design process incorporated the Department of Veterans Affairs Community-Based Outpatient Clinic model, a nationwide effort to reduce barriers veterans often face in seeking care and expand the department’s capacity to provide quality outpatient primary care.
Primary Image Caption
The building's glass corner is framed with crisp white lines to signify entry to visiting veterans. The architectural gesture is as if the building is standing at attention and saluting.
Showcase Image Captions
[{"image_id":"6636964","caption":"The new building seamlessly integrates into the UMass Chan Medical School campus, creating new public amenities such as outdoor gathering spaces and a pedestrian access bridge to the adjacent parking garage."},{"image_id":"6636965","caption":"The double-height lobby allows an abundance of natural light into the entry, providing views out to the campus."},{"image_id":"6636969","caption":"In public spaces such as patient check-in and waiting area, visitors are greeted by a welcoming, calm and light-filled space to create a clearly-defined environment."},{"image_id":"6636971","caption":"At night, the building\u0027s multi-story wall graphic depicting the American flag takes center stage and is transformed into an illuminated feature."}]
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[{"body":{"version":"0.3.0","atoms":[],"cards":[],"markups":[],"sections":[[1,"p",[[0,[],0,"Born from a design-build partnership between\narchitect and contractor, this four-story medical office building is among the\nnewest additions to the University of Massachusetts Chan Medical School Campus.\nIts design approach is twofold, honoring the service and sacrifice of the\nnation\u2019s veterans and fitting seamlessly into the campus\u2019 larger context. The\ndesign process incorporated the Department of Veterans Affairs Community-Based\nOutpatient Clinic model, a nationwide effort to reduce barriers veterans often\nface in seeking care and expand the department\u2019s capacity to provide quality\noutpatient primary care."]]],[1,"p",[[0,[],0,"The team\u2019s dual approach to the project can be\nfound in the building\u2019s grand design moves and the subtle details\u2014materials,\ngraphics, and patterning\u2014throughout. The project relates to the rest of the\ncampus through its terracotta, glass, and metal panel fa\u00e7ade, which echoes the features\nof the adjacent academic setting. Its massing also aligns with the established\ncampus geometry with just one deviation: a glass corner that is framed with crisp\nwhite lines that highlights the veterans\u2019 entrance."]]],[1,"p",[[0,[],0,"An awareness of veterans\u2019 combat experience informed\nthe clinic\u2019s design and layout. The team recognized that many veterans who have\nexperienced combat conditions do not encounter a building in the same way the\ncivilian population does. Facing away from the campus, the east elevation\nacknowledges veterans with its energetic rhythm of slender windows. Exit stairs\nare enclosed in glass to provide escape route and egress clarity for those\nliving with post-traumatic stress disorder. One stair features a four-story\nAmerican flag supergraphic. Together, these design gestures embedded in the\narchitecture symbolize respect and permanence, and that veterans should be\nrecognized every day."]]],[1,"p",[[0,[],0,"The Department of Veterans Affairs leases the\nfirst two floors of the building, offering 90% of the services veterans seek in\na single, convenient location. The clinical spaces rely on the department\u2019s\nPatient Aligned Care Team template for outpatient services, including\nradiology, cardiology, mental health, rehabilitation, and pharmacy and laboratory\nservices. The upper floors are reserved for UMass outpatient and\nadministrative programs and are connected to a five-story parking structure by\na pedestrian bridge. The structure adds 160 new parking spaces dedicated to\nveterans\u2019 use."]]],[1,"p",[[0,[],0,"The clinic was designed to meet a Two Green\nGlobes rating as required by the Department of Veteran Affairs\u2019 lease\nagreement. Additionally, the clinic meets the Massachusetts LEED Plus green\nbuilding standard and has achieved LEED Silver certification."]]],[1,"blockquote",[[0,[],0,"\u201cOne thing that is unique about this project\nis that the team relied on the Framework for Design Excellence as a serious\ndesign tool. In its modest way, the clinic also enhances the\noverall campus, demonstrating the team\u2019s careful consideration from a\ncampus-planning standpoint.\u201d - Jury comment"]]],[1,"p",[[0,[],0,"Overall, the clinic is a salute to those who\nneed care and those who provide it. Its official opening in fall 2021 was a\ntestament to its importance, drawing dignitaries and elected officials from all\nlevels of government, including the secretary of veterans affairs."]]]]},"title":"Project Highlights"},{"body":{"version":"0.3.0","atoms":[],"cards":[],"markups":[["a",["href","https:\/\/www.aia.org\/resources\/6077668-framework-for-design-excellence","target","_new"]],["strong"],["em"]],"sections":[[1,"h2",[[0,[],0,"AIA Framework for Design Excellence"]]],[1,"p",[[0,[],0,"The "],[0,[0],1,"AIA Framework for Design Excellence"],[0,[],0," represents the defining principles of good design in the 21st century. Comprised of 10 principles and accompanied by searching questions, the Framework seeks to inform progress toward a zero-carbon, equitable, resilient, and healthy built environment."]]],[1,"h2",[[0,[],0,"Design for Integration"]]],[1,"p",[[0,[1],1,"Was there a design charrette? "],[0,[],0,"Yes"]]],[1,"h2",[[0,[],0,"Design for Equitable Communities"]]],[1,"p",[[0,[1],1,"Level of community engagement:"]]],[3,"ul",[[[0,[],0,"Involve: Stakeholders were involved throughout most of the\nprocess\n."]]]],[1,"h2",[[0,[],0,"Design for Ecosystems"]]],[1,"p",[[0,[1],1,"Site area that supported vegetation (landscape or green roof) pre-development:"],[0,[],0," 47%"]]],[1,"p",[[0,[1],1,"Site area that supports vegetation post-development: "],[0,[],0,"29%"]]],[1,"p",[[0,[1],1,"Site area covered by native plants supporting native or migratory species and pollinators: "],[0,[],0,"15%"]]],[1,"p",[[0,[1],1,"Strategies used to promote Design for Ecosystems: "],[0,[],0,"Dark skies, Bird\nsafety, Soil conservation"]]],[1,"h2",[[0,[],0,"Design for Water"]]],[1,"p",[[0,[1],1,"Is potable water used for irrigation? "],[0,[],0,"Yes"]]],[1,"p",[[0,[1],1,"Is potable water used for cooling? "],[0,[],0,"Yes"]]],[1,"p",[[0,[1],1,"Is grey\/blackwater reused on-site? "],[0,[],0,"Yes"]]],[1,"p",[[0,[1],1,"Is rainwater collected on-site? "],[0,[],0,"Yes"]]],[1,"p",[[0,[1],1,"Stormwater managed on-site: "],[0,[],0,"25%"]]],[1,"h2",[[0,[],0,"Design for Energy"]]],[1,"p",[[0,[1],1,"2030 Commitment baseline EUI: "],[0,[],0,"115 kBtu\/sf\/yr"]]],[1,"p",[[0,[1],1,"Predicted net EUI including on-site renewables:"],[0,[],0," 66 kBtu\/sf\/yr"]]],[1,"p",[[0,[1],1,"Reduction from the benchmark: "],[0,[],0,"43%"]]],[1,"p",[[0,[1],1,"Is the project all-electric? "],[0,[],0,"No"]]],[1,"h2",[[0,[],0,"Design for Well-being"]]],[1,"p",[[0,[1],1,"Level of air filters installed: "],[0,[],0,"MERV 12-14"]]],[1,"p",[[0,[1],1,"Was a \u201cchemicals of concern\u201d list used to inform material selection? "],[0,[],0,"No"]]],[1,"p",[[0,[1],1,"Do greater than 90% of occupied spaces have a direct view to the outdoors? "],[0,[],0,"No"]]],[1,"h2",[[0,[],0,"Design for Resources"]]],[1,"p",[[0,[1],1,"Were embodied carbon emissions estimated for this project?"],[0,[],0," No"]]],[1,"h2",[[0,[],0,"Design for Change"]]],[1,"p",[[0,[1],1,"Estimated service life: "],[0,[],0,"30"],[0,[1],1," "],[0,[],0,"years"]]],[1,"p",[[0,[1],1,"Floor area, if any, representing adapting existing buildings: "],[0,[],0,"Not applicable"]]],[1,"p",[[0,[1],1,"Ability to survive without utility power: "],[0,[],0,"Partial\nback-up power\n"]]],[1,"p",[[0,[1],1,"Risk assessment and resilience services provided: "],[0,[],0,"None of the above"]]],[1,"h2",[[0,[],0,"Design for Discovery"]]],[1,"p",[[0,[1],1,"Has a post-occupancy evaluation been conducted? "],[0,[],0,"Unknown"]]],[1,"p",[[0,[1],1,"Building performance transparency steps taken:"]]],[3,"ul",[[[0,[],0,"Present the\ndesign, outcomes, and\/or lessons learned to the office."]],[[0,[],0,"Present the design, outcomes, and\/or lessons learned\nto the profession."]],[[0,[],0,"Present the design, outcomes, and\/or lessons learned to the public.\n"]]]],[1,"h2",[[0,[],0,"Disclaimer"]]],[1,"p",[[0,[2],1,"This information is being provided as a convenience and has been prepared by third parties. It is provided for informational purposes only. Providing this material does not constitute an endorsement or approval by AIA of any of the information. AIA bears no responsibility for the accuracy, legality, or content of this information. Please use at your own discretion."]]]]},"title":"Framework for Design Excellence"}]
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